LOAMS℠ FAQs
Queen Oil Philippines > LOAMS℠ FAQs
LOAMS Frequently Asked Questions:
How do I access LOAMS℠?
To sign up for LOAMS, please visit www.analystsinconline.net.
Click “Register Here” and fill in your contact information. You will receive an email confirmation asking you to activate your account. Within 24 hours of responding to the account activation email, you will receive a second email with a username and password for viewing your oil analysis reports online instantly.
How do I reset my password, confirm my login?
For additional support in setting up a LOAMS account, contact the LOAMS Support Desk at +1-800-655-4473 or at LOAMS@analystsinc.com Please visit www.analystsinconline.net and click “Forgot Your Username and Password.” You will receive an email with your username and password. If you receive the message: “ There’s no user recorded with that email,” please click “Register” and complete the requested information. You will receive an email confirmation asking you to activate your account. Within 24 hours of responding to the account activation email, you will receive a second email with a username and password for viewing your oil analysis reports online instantly.
Do I have access to all my sample histories?
Yes. LOAMS gives you immediate access to historical data as far back as 2007 in addition to all sample histories you accumulate moving forward.
Is there a charge for LOAMS℠?
No. The LOAMS program is free for as many users as your organization requires. Queen Oil Philippines believes that in addition to quality test results and expert evaluations, our customers need the right tools to get the most out of each oil sample. LOAMS is that tool. Note: When you set up a LOAMS account, you will no longer receive paper reports by mail.
How many users can I have?
The LOAMS platform is designed to support as many users as each customer requires. Within the LOAMS platform, customers can manage their own users and grant various levels of permission.
Will I need to download anything?
No. LOAMS is a 100% web-based platform. Utilizing cloud technology, Queen Oil Philippines has developed a program that simply requires Internet access on one of the following browsers:
- Internet Explorer 7.0 (or greater)
- Google Chrome
- Mozilla FireFox
Do you offer training?
Yes. We have developed a series of both live and pre-recorded, online training sessions that demonstrate LOAMS features and provide instruction on daily use of the program. Additional training materials and Quick Start Guides are accessible through the Quick Links provided on the LOAMS Home tab. Click Here for the LOAMS Training Schedule